I am done with the class for today. This afternoon's conference was, indeed, Game King hardware. The bulk of it related to the processor board and the assorted voltages, which power supply unit created what voltage, and that sort of material. There were some practical reminders in this course, so I don't mind the review.
The other Minnesota tech, Huntz, and I were discussing ways to accentuate the caliber of training at the service center. We agree that the material in this part of the training should be reviewed for all techs annually, because of the level of detail. Though it involves component-level training, and we only troubleshoot to the sub-assembly, it is helpful to recognize what process each component on a PC board actually performs. Knowing where each of the various voltages originates helps focus on troubleshooting the pertinent structure in a machine more quickly. I may mention my thoughts to the management. Annual in-depth hardware training for all the service center and remote techs would be beneficial and training dollars well-spent. I am not sure where that suggestion leads, or if the bosses would consider it. They usually do, though, so I may throw the idea out there to see what sticks.
Most of the lottery techs in the class are from Sioux Falls and are new to the field, i.e., less than a year of experience. Regardless, the Dakota techs have daily exposure to hardware explicitly adapted to South Dakota jurisdictional requirements. I did get some interesting insights based on their experiences. That alone makes the training worthwhile.
Tomorrow is the class on the VLC platform. I don't mind the refresher, even though we don't have any VLC assets in Minnesota. Lacking an immediate practical application, additional insights are useful to expand a well-rounded technical understanding of proprietary hardware. I am the alternate tech for some locations in South Dakota and the primary responder for others. This is going to be a beneficial opportunity to renew the knowledge base in my mind. Okay... I have probably bored my two or three blog readers enough talking about gaming hardware nomenclature, so I am going to post this and give my mind a rest for awhile.
I am one day closer to heading home to my beloved wife and our two adorable sons. Life gets sweeter as the days go by. I am rewarded and blessed, but eternally grateful and happily shout it out! Thank you, JC, for everything!
Later, Gator.
After awhile, Crocodile.
Not too soon, Baboon.
The other Minnesota tech, Huntz, and I were discussing ways to accentuate the caliber of training at the service center. We agree that the material in this part of the training should be reviewed for all techs annually, because of the level of detail. Though it involves component-level training, and we only troubleshoot to the sub-assembly, it is helpful to recognize what process each component on a PC board actually performs. Knowing where each of the various voltages originates helps focus on troubleshooting the pertinent structure in a machine more quickly. I may mention my thoughts to the management. Annual in-depth hardware training for all the service center and remote techs would be beneficial and training dollars well-spent. I am not sure where that suggestion leads, or if the bosses would consider it. They usually do, though, so I may throw the idea out there to see what sticks.
Most of the lottery techs in the class are from Sioux Falls and are new to the field, i.e., less than a year of experience. Regardless, the Dakota techs have daily exposure to hardware explicitly adapted to South Dakota jurisdictional requirements. I did get some interesting insights based on their experiences. That alone makes the training worthwhile.
Tomorrow is the class on the VLC platform. I don't mind the refresher, even though we don't have any VLC assets in Minnesota. Lacking an immediate practical application, additional insights are useful to expand a well-rounded technical understanding of proprietary hardware. I am the alternate tech for some locations in South Dakota and the primary responder for others. This is going to be a beneficial opportunity to renew the knowledge base in my mind. Okay... I have probably bored my two or three blog readers enough talking about gaming hardware nomenclature, so I am going to post this and give my mind a rest for awhile.
I am one day closer to heading home to my beloved wife and our two adorable sons. Life gets sweeter as the days go by. I am rewarded and blessed, but eternally grateful and happily shout it out! Thank you, JC, for everything!
Later, Gator.
After awhile, Crocodile.
Not too soon, Baboon.
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